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Branch Manager

Branch Manager

  • Location: High Bentham
  • Salary: £45,000 – £50,000 p/a
  • Duration: Permanent

About the Branch Manager role:

As a key member of the MBTS branch management team, the primary aims of this role are to drive branch sales and margin and ensure the branch operates efficiently and safely. In doing so, this position plays a vital role in achieving the branch budgets and operational targets.

The successful Branch Manager will receive a competitive salary plus fantastic benefits including;

  • Company Vehicle.
  • Quarterly performance bonus scheme.
  • Private medical care.
  • Death in service cover.
  • Sick pay.
  • Excellent Holiday Allowance (including day off on your birthday) which increases with length of Service.
  • Buy/sell holiday allowance.
  • Pension Scheme.
  • Training & Development Programs to help meet your career ambitions.
  • Staff Discounts at All Our Builders Merchants.
  • Access to Our Employee Assistance Program 24/7.
  • Free Physio Treatment as/when required.
  • Full uniform and PPE provided.
  • On Site Parking.
  • We close over Christmas & New Year, so our employees get a nice long break over the festive period.

Applications are invited from individuals who are enthusiastic with a positive attitude and enjoy working as part of a team.

Duties and Responsibilities of our Branch Manager:

  • Contributing to the delivery of the MBTS sales and margin targets whilst maintaining a value proposition for the customer.
  • Using the management information provided and supported by the central management team, plan, forecast and report on sales, costs and business performance as required.
  • Providing proactive leadership to the branch team; communicating effectively, identifying training needs, managing performance, delegating tasks to direct reports and ensuring the best overall utilisation of the team whilst controlling overhead spending.
  • Proactively drive customer growth in collaboration with the External Rep and Central Sales Exec.
  • Set a high standard of customer service within the branch, thereby sustaining customer satisfaction and loyalty.
  • Apply various sales skills to capitalise on commercial opportunities through negotiation of prices.
  • Contributing to a proactive culture of H&S, ensuring all staff, visitors and customers comply with the Company HSE policies and procedures.
  • Ensuring manager responsibilities for H&S are consistently met and appropriate records are kept.
  • Seeking and continuously developing knowledge and information about competitor activity, pricing and tactics, and communicating this to relevant departments.
  • Maintaining and developing corporate image and reputation.
  • Attending meetings and group discussions where required.
  • Any other reasonable duties which may be required by the Company from time to time, as instructed by or under the direction of your line manager.

Skills and Attributes we’re looking for in our Branch Manager:

  • Builders Merchant in depth knowledge and work experience with a thorough understanding of the industry.
  • Experienced manager with a sales and/or operational background who accepts responsibility and accountability.
  • Ability to work under pressure and to tight schedules.
  • Ability to lead and motivate a team whilst planning and distributing workloads for self and others.
  • Must have excellent communication skills, both verbal and written.
  • Must be self-motivated and have strong interpersonal skills with customer service experience.
  • Must be self-driven, genuine with a positive attitude and clear focus.
  • Strategic thinker with a ‘can do’ attitude and a professional attitude.
  • Ability to resolve disputes.
  • Sufficiently mobile and flexible to work beyond the call of duty to achieve results.
  • Must be PC literate.
  • Ability to identify problems and solve them at source.
  • Must possess excellent organisational skills and good time management.
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