We are currently seeking a highly motivated and organised individual to join our team as a Business Support Assistant.

WHAT WE WANT YOU TO DO…

• To update manual and computerised records and ensure they are accurately maintained in accordance with Service timescales.
• To carry out case audits and collate and analyse performance management information and producing reports on behalf of management.
• To provide support within the Duty / Triage and manage the rota of front-line services where necessary.
• To have responsibility for the co-ordination, monitoring and provision of administration support at statutory meetings across the service, including the accurate taking and recording of minutes.
• To have responsibility for managing petting cash, and ordering and payment of invoices.
• To respond to enquiries at first point of contact managing the unpredictability of call type and caller needs which could be complex, challenging, and face-to-face.
• Such other responsibilities allocated which are appropriate to the grade of the post.

The candidates must have:

• Using office-based software packages (e.g. Microsoft Office)
• Working in an administrative setting
• Good communication skills
• Minute taking and co-ordination of meetings
• The ability to work under pressure and to strict deadlines
• Prioritising workload and working to tight deadlines
• Implementing and developing manual and computerised systems
• Administrative Systems & Procedures
• 5 GCSE’s A – C or 9 – 4 including Maths and English or equivalent qualification or relevant demonstratable experience
• NVQ level 3 in Business Administration