Role Overview: The Voids Officer will be a vital member of the Housing Void Management team, responsible for ensuring that vacant properties are thoroughly inspected, maintained, and prepared for new tenants.

This role involves conducting detailed void inspections, initiating necessary repairs, managing material orders, updating progress trackers, and signing off properties upon completion.

Key Responsibilities:

• Conduct thorough inspections of void properties to assess their condition.
• Utilise professional experience and judgement to determine necessary repairs, ensuring compliance with the Council’s Void Lettable Standard.
• Identify and address health and safety risks, such as damp and mould. Raise job orders and coordinate with contractors for required repairs and maintenance.
• Manage the procurement and inventory of materials needed for property refurbishment.
• Maintain and update trackers to monitor the status and progress of void properties. Sign off properties once all work is completed to the required standard. Ensure adherence to health and safety regulations throughout all processes.

Requirements:

• Valid driving licence and access to a car.
• Enhanced DBS check.
• Proficiency in Microsoft Excel, SharePoint, and Teams.
• Strong organisational and communication skills.
• Ability to work independently and collaboratively within a team.

Desirable Skills and Qualifications:

• Previous experience in a similar role within housing or property management, preferably with a background in building or maintenance surveying.
• In-depth knowledge of local housing policies and regulations.
• Relevant qualifications such as IOSH Managing Safely, SMSTS Certification, and a Level 3 qualification, ideally a degree.